Terms of service

Effective Date: 1st of January 2024

Terms and Conditions of Service

The subsequent terms and conditions of service establish and delineate the association between converting.to, wholly owned and operated by MW Group Ltd (Registered office address, ICO number), accessible at the URL converting.to henceforth referred to as the "Service" and/or "Company", and Clients, customers, and users including guests. By using our services, you inherently consent to all stipulations mentioned within the following agreement, ensure you read and understand this carefully.

converting.to will ensure any written information will be easy to understand. Should any uncertainty or inquiries arise, please promptly reach out to our support team. We highly prioritise the security, safety, and accountability of all our users. It is imperative that all usage of our Service remains lawful in every circumstance.

Eligibility to Use

converting.to prohibits the following categories of users from accessing the website and utilizing our Service under the following circumstances:

  1. You are under the age of 13; without parental/legal guardian consent
  2. a person barred from receiving and rendering services under the laws of the United Kingdom or another applicable jurisdiction;
  3. are suspended from using the Service; or
  4. Users who have received written notice to cease immediate use of our service.

At our sole discretion, we reserve the right to decline registration for any individual or entity as a User. You are not permitted to transfer or assign any rights or obligations outlined in this agreement without obtaining prior written consent.

Changes to These Terms

converting.to reserves the right, at its sole discretion, to amend or substitute any portion of this Agreement. It is your responsibility to periodically review this Agreement for updates. Your continued use of or access to the Site after any modifications to this Agreement are posted constitutes acceptance of those changes. Additionally, we may introduce new services and/or features through the Site in the future, which will also be governed by these terms and conditions. As we continually enhance and evolve our Services, we may introduce, modify, or remove functionalities or features, and we may suspend or terminate a Service entirely. While we regret any departure, you have the freedom to cease using our Services at any time. Furthermore, we reserve the right to cease providing Services to you or to impose new restrictions on our services. We may revise these terms or any additional terms applicable to a Service to, for instance, reflect legal changes or updates to our Services. It is advisable to regularly review the terms to ensure you are informed of any updates.

Indemnification and Refusal of Service

You, as the consumer, agree to hold converting.to and MW Group Ltd harmless from all obligations, liabilities, and losses, including expenses and claims, incurred either directly or indirectly as a result of your negligence or actions. In the event of any loss, you agree to absolve, without limitation, the following parties from liability: employees, other consumers, directors, claimants, or anyone associated with converting.to, unless specified otherwise by governing law and proven to be a direct cause within a Court of Law.

converting.to reserves the absolute discretion to refuse, cancel, and/or terminate any use of our Service in the event of unlawful activities, violation of terms and conditions, privacy policy, or at the discretion of converting.to management. In the event of account or usage termination, remaining credits will not be refunded. Consumers may not be notified of account or usage termination, as policy violations result in immediate termination.

The consumer acknowledges and agrees that the consideration charged by converting.to herein does not encompass any consideration for assuming the risk of consequential, punitive, special, or incidental damages that may arise in connection with the customer's use of the software, service, and documentation. Therefore, the customer agrees that converting.to shall not be liable for any loss of profit, indirect, incidental, special, or consequential punitive damages arising from the use of the service or documentation.

Refunds

converting.to understands that sometimes a service just isn’t for you. Therefore, if an order is placed, you, the consumer, are entitled to a 14-day timeframe from the order placement to request a refund for any reason, no questions asked. However, certain limitations do apply:

  1. Any credits that have been used are non-refundable.
  2. Custom-fulfilled orders of specific quantity or size have their own refund windows, as indicated on your invoice.

Credits used on the site are not eligible for refunds. Refunds may be granted at the discretion of converting.to management for any service-related issues.

Site Credits

converting.to account credits are non-withdrawable to any payment method. These credits expire annually on the 1st of January, and refunds will not be provided. To retain your credits, simply notify us via email or any appropriate channel that you intend to continue using them and that your account remains active.

File Conversion Service

converting.to offers a file conversion service designed for lawful purposes only. Users are prohibited from engaging in any activities that violate laws or infringe on the rights of others while using the Service. This includes but is not limited to misuse of the service for malicious intent, illegal activities, or attempts to disrupt its proper functioning.

converting.to does not take responsibility for continuous server availability or losses, interruptions, or disturbances beyond its control. It is not accountable for data or program loss due to users neglecting to back up data adequately. Moreover, converting.to and its affiliates are not liable for any damages, whether direct, indirect, incidental, consequential, or punitive, resulting from users' access to or use of our services.

It's important to note that any wrongful, illegal, or suspicious usage may be reported to appropriate authorities for further investigation and action.

QR Code Generation

The QR code generation system provided by converting.to is a tool for creating QR codes quickly and efficiently. Users can generate QR codes for a wide range of purposes, including marketing campaigns, product packaging, event invitations, and more. The service is designed to be user-friendly and accessible to individuals and businesses alike.

Users are encouraged to take necessary precautions to safeguard their QR codes and the information they contain. converting.to is not liable for any loss or damage resulting from the use of QR codes generated using the service.

Currency Conversion

The currency conversion tool provided by converting.to allows users to quickly and accurately convert between different currencies. Whether you're traveling abroad, conducting business internationally, or simply managing your personal finances, our tool provides real-time exchange rates and reliable conversion calculations.

converting.to does not assume responsibility for the accuracy or timeliness of the exchange rates provided by the currency conversion tool. While every effort is made to provide up-to-date information, exchange rates may fluctuate and may be subject to external factors beyond our control.

Users are encouraged to verify exchange rates and perform their own due diligence before making any financial decisions based on the information provided by the currency conversion tool. converting.to is not liable for any loss or damage resulting from the use of the tool or reliance on its exchange rate information.

Intellectual Property

All content and materials available on converting.to, including but not limited to text, graphics, logos, button icons, and images, are the property of converting.to and are protected by intellectual property laws.

Privacy

Your use of converting.to is also governed by our Privacy Policy. Please review the Privacy Policy to understand our practices regarding the collection and use of your information.

Contact Information

For inquiries or concerns regarding these Terms of Service, please contact us at hello@converting.to.

Thank you for using converting.to. Your adherence to these Terms of Service ensures a positive experience for all users.

ICO Reference: ZB668230

203 West Street

Fareham

PO16 0EN

PO16 0EN