Privacy policy

Thank you for choosing converting.to for your file conversion needs. We take your privacy seriously and are dedicated to maintaining the confidentiality and security of your information. This Privacy Policy outlines the procedures for the collection, use, and protection of your personal data. If you do not agree to our Privacy Policy and the other terms stated below, please do not use our services and let us know about your concerns.

Usage of converting.to

By utilizing converting.to, you explicitly consent to the terms elucidated in this Privacy Policy. You acknowledge and agree to the collection and utilization of information in accordance with the stipulations herein.

Personal Data We Collect

We collect only the minimum amount of necessary data. We do not read or collect file content, metadata, or other data from your uploaded files. For statistical purposes, we collect only the number of converted files, the number of errors, and the total file size of all your conversions.

Usage Data

Cookies, utilized for Hotjar and Google Analytics, enable the collection of non-personal information about your interactions with our website. This data aids in the continuous improvement for user experience.

Sharing Your Data

Your uploaded files will not be given out or sold to anyone. Assuming you did not provide the download link, no one will ever have access to your uploaded or converted files. However, in the case of you emailing us, we may use your email, name, and message with our ticket system.

Handling of Your Files

In the course of providing the service, your files are transferred to and temporarily stored on converting.to’s servers. We do not read, look into, or mine any data from your files or their metadata, and we do not make any copies of them.

Temporary Storage

It is imperative to note that we do not maintain a permanent repository of files on our servers. Uploaded files undergo processing and are made available for download for a limited duration to uphold your privacy.

Cookies

converting.to stores so-called cookies to be able to offer you a comprehensive range of functions and to make it easier for you to use our websites. Cookies are small files that are stored on your computer with the help of the internet browser.

External Websites

Our website may feature links to external websites. We assume no responsibility for their privacy practices. We encourage you to review the respective privacy policies of such entities.

Google Analytics

We use Google Analytics to store information about how visitors use our website so that we can make improvements and give visitors a better user experience. Google Analytics is a third-party information storage system by Google that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site, and what you clicked on.

Hotjar

Cookies are employed for analytics by Hotjar, facilitating an enhanced understanding of user engagement and enabling ongoing enhancements to our services.

Changes to the Privacy Policy

Any modifications to our Privacy Policy will be presented on this Privacy Policy page. We encourage you to periodically review this policy for updates.

Inquiries or Concerns

Should you have any inquiries or concerns regarding our Privacy Policy, please direct your correspondence to [email protected]. We appreciate your trust in converting.to for your file conversion necessities. Your privacy and satisfaction are of utmost importance to us.