Privacy Policy

Thank you for choosing converting.to for your conversion needs. We take your privacy seriously and are dedicated to maintaining the confidentiality and security of your information. This Privacy Policy outlines the procedures for the collection, use, and protection of your personal data. If you do not agree to our Privacy Policy and the other terms stated below, please do not use our services and let us know about your concerns.

The subsequent Privacy Policy regulations (referred to as "this Privacy Policy") govern your access to and use of the converting.to website, encompassing all content, functionality, and services offered on or through the Site ("converting.to"). We are deeply committed to upholding the privacy and security of our customers' personal and private information ("customer information") submitted to converting.to and its affiliated platforms. This privacy and security policy ("this policy") delineates our practices and dedication to safeguarding customer privacy across all services provided by converting.to and its associated platforms.

By visiting this platform and communicating electronically with us, you consent to the processing and transfer of your personal information as outlined in this Privacy Statement. converting.to reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to periodically review this Agreement for changes. Your continued use of or access to converting.to following the posting of any changes to this Agreement constitutes acceptance of those changes. converting.to may also, in the future, introduce new services and/or features through the Site, including the release of new tools and resources. Such new features and/or services shall be subject to this Agreement.

We are dedicated to preserving the privacy and confidentiality of information provided to us. This Privacy Statement furnishes information to help you comprehend how we collect, use, and share your personal information, and our privacy practices concerning any personal information collected by us from you directly and/or through the Platforms or the use of our products and services. Personal information encompasses data that identifies you, including but not limited to your name, email address, telephone number, and any other personal data collected.

Consent and Removal

We process your personal data if you have consented to the processing activity. You may revoke your consent at any time. Doing so will prevent us from further processing your personal data based on your consent, but it will not affect the lawfulness of processing based on your consent before it was withdrawn. Some features of our products and services might only be available based on consent. Revoking access to process your relevant data will result in the termination of your account. Terminated accounts' information is deleted. The suspension of accounts does not regulate the termination of account data collection. If we decide to sell, buy, merge, or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.

Under the Privacy Act, you as the visitor, viewer, consumer, and so forth, have the right to access, amend, and/or request the removal of your personal information regarding specific website-related activities and cookies, and so forth. Upon receiving your written request and sufficient primary information to adequately identify the requesting party, once information is terminated, neither we nor you can retrieve any terminated information.

Information We Collect

This information pertains to data you directly provide when interacting with our converting.to platform. You may furnish it by completing a form on our Site, corresponding via phone or email, participating in discussion boards, sharing on social media via our Site, entering a competition or promotion, submitting a query, or reporting feedback about or a problem within our Site, or any of the other Interactive Services. When you create an account or query for our Platform, we require you to provide first name, last name, and email address.

We automatically collect information from you each time you visit our Site. This includes technical data, details about your visit, and information about your activity on our Site, such as pages viewed, page response times, download errors, length of visit to certain pages, page interaction information (e.g., scrolling, clicks, and mouseovers), methods to browse to and away from a page, and methods used to contact our sales and support teams. Technical information may also encompass the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems, and device platform.

We may receive information about you from third parties we closely work with to provide, promote, and enhance our services. These third parties include business partners, vendors assisting in technical and payment services, advertising networks, analytics providers, and search information providers.

Depending on your interactions with us, the personal information we collect may include, but is not limited to:

• Your name
• Email address
• Postal address
• Telephone number
• Log-in and account information for authentication purposes and account access

However, it's important to note that for statistical purposes, we solely collect the number of converted files, the number of errors, and the total size of all your conversions. Additionally, any information provided during sign-up/payment may also be retained.

CAN-SPAM Act Compliance

The CAN-SPAM Act is a law that establishes rules for commercial email, outlining requirements for commercial messages and granting recipients the right to opt out of receiving such emails. Converting.to is committed to complying with the provisions of the CAN-SPAM Act. As such, we collect your email address for the following purposes:

• Sending information, responding to inquiries, and addressing other requests or questions.
• Processing orders and providing information and updates related to orders.
• Sending additional information related to your product and/or service.
• Marketing to our mailing list or continuing to send emails to our clients after the original transaction has occurred.

In accordance with the CAN-SPAM Act, we agree to the following measures:

• We will not use false or misleading subjects or email addresses.
• We will identify the message as an advertisement in a reasonable manner.
• Our emails will include the physical address of our business or site headquarters.
• We will monitor third-party email marketing services for compliance, if utilized.
• We will promptly honor opt-out/unsubscribe requests.
• We will provide users with a clear and easy way to unsubscribe by including an unsubscribe link at the bottom of each email.

Handling of Your Files

In the course of providing the service, your files are transferred to and temporarily stored on converting.to’s servers. We do not read, look into, or mine any data from your files or their metadata, and we do not make any copies of them.

Temporary Storage

It is imperative to note that we do not maintain a permanent repository of files on our servers. Uploaded files undergo processing and are made available for download for a limited duration to uphold your privacy.

Cookies

converting.to stores so-called cookies to be able to offer you a comprehensive range of functions and to make it easier for you to use our websites. Cookies are small files that are stored on your computer with the help of the internet browser.

Google Analytics

We use Google Analytics to store information about how visitors use our website so that we can make improvements and give visitors a better user experience. Google Analytics is a third-party information storage system by Google that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site, and what you clicked on.

External Websites

Our website may feature links to external websites. We assume no responsibility for their privacy practices. We encourage you to review the respective privacy policies of such entities.

Changes to the Privacy Policy

Any modifications to our Privacy Policy will be presented on this Privacy Policy page. We encourage you to periodically review this policy for updates.

Contact Information

In the event that questions arise regarding our policies, we are obligated by law to open a line of communication directory to not only consumers and clients but also visitors, guests, and viewers of these policies.

Email: hello@converting.to

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